Payments - Payments must be in cash, check or money order. A retainer of 1/3 the price is required for confirmation of Wedding Date. Retainer is non-refundable. Balance due must be paid by no later than 2 weeks prior to the wedding date.

Consultations and Appointments - First in-person consultation is free, additional in-person consultations or site inspections are available by appointment for a $25.00 fee, payable at time of service. Additional purchases will be invoiced at the time of order. If ordered after your final payment, they must be paid prior to delivery. Additions will be accepted up to two days prior to wedding date. No guarantee is given that the same flowers will be available on orders made less than two weeks prior to wedding. Color and style will match as close as possible.

Cancellations - Understand this a custom order and understand if payment is not made in full by2 weeks prior to the wedding, this contract is cancelled and all payments are forfeited. Contract cancellation must be made in writing. Cancellations made more than 30 days prior to the wedding will receive a refund on monies paid, less non-refundable retainer. Cancellations made less than 30 days prior to wedding date will receive no refund. There are no refunds for cancellations of individual items after contract is signed. Flowers for those items will be utilized to upgrade the arrangements purchased.

Substitutions- We reserve the right to make substitutions in the event the flowers received are not of the quality suitable for your wedding. In this event, the integrity of the proposed color scheme will be maintained and flowers of equivalent value will be used. Example: Wax flowers ordered as a filler flower for bouquets but weather conditions cause unavailability or poor quality. Pink heather or similar filler would be used. Red roses would Not be substituted for white orchids.